How to use NARADocs
If you can't find your answer, ask Nara Education's consultation team.
서비스
What is NARADocs?
NARADocs helps you get your Spanish visa and settling-in paperwork ready on your own, without the stress. We walk you through what to do, step by step, and fill in the application forms for you.
Have more questions?Contact usHow is NARADocs related to Nara Education?
NARADocs is a service built by Nara Education (나라유학). If it gets too much doing it on your own, you can move to a consultation with Nara Education at any time.
Have more questions?Contact usWhich requirements is your guidance based on?
Our guidance follows the requirements of the Spanish Embassy in Korea. Requirements are broadly similar from country to country, but the details can differ, so if you're applying from another country, check with the Spanish embassy or consulate that covers where you live before you start.
Have more questions?Contact us
서류 작성
Do you prepare every document for me?
We fill in application forms and official forms for you automatically. Certificates issued by authorities, such as a criminal record certificate or a bank balance certificate, you'll need to get yourself, but we tell you in what order to get them, when to apply, and link you straight to where you can request them.
Have more questions?Contact usCan you help with a form I've never seen before?
Upload the form and we'll explain what goes in each field and fill it in for you. The more common the official form, the more accurate the result.
Have more questions?Contact usCan you book my embassy or TIE (foreigner residence card) appointment for me?
You'll need to book appointments yourself on the official website. What we do is get everything you'll have to enter ready in advance and take you straight to the official site.
Have more questions?Contact usWhat if there's a mistake in my documents?
Before your final submission, there's a check step where you compare everything against your passport, and during your storage period you can correct your documents and download them again. If you add an expert review (ask us for details), an expert checks them once more before you submit.
Have more questions?Contact us
요금·결제
Can I use it for free?
The preparation steps, to-do checklist, deadline reminders and document guides are free. Automatic form filling and PDF downloads open with a paid plan.
Have more questions?Contact usHow much does it cost?
Settle: €9 / $9 (launch offer until 31 December 2026, regular price €25 / $25), with free storage and edits for 3 months after payment. Documents after arrival: Empadronamiento (town hall address registration) plus the TIE (foreigner residence card) application EX-17 or EU citizen registration EX-18. Visa: €9 / $9 (launch offer until 31 December 2026, regular price €35 / $35), with free storage and edits for 3 months after payment. All the application forms you need for your visa. Visa+: €15 / $15 (launch offer until 31 December 2026, regular price €63 / $63), with free storage and edits for 6 months after payment. Everything in Visa, plus documents after arrival (such as the TIE application; some are still being prepared) and residence permit renewal reminders. Expert review (optional): contact us for a quote. Prices don't include VAT; any VAT for your country is added when you pay. The plans available to you depend on your nationality. Payments open soon. Sales are handled by SOTO LAB SL.
Have more questions?Contact usCan my family use it too?
Yes. From the second person on, each family member gets 30% off. Just pay for the whole family in one go.
Have more questions?Contact usCan I extend my storage period when it ends?
Yes. On the My payments page, tap [Extend] to add 1 month or 6 months. 1 month €3 / $3 (+€1 / $1 per family member) · 6 months €5 / $5 (+€2 / $2 per family member). Launch offer until 31 December 2026; regular prices 1 month €5 / $5 (+€2 / $2 per family member) · 6 months €15 / $15 (+€5 / $5 per family member). Prices don't include VAT. Payments open soon. If you use NARADocs with your family, the per-family-member amount is added for each family member, and the extension applies to everyone's storage period. Even after your storage period ends, if you extend within 30 days it carries on from the end date and your documents come back just as they were. Storage extensions can only be refunded until the payment is confirmed.
Have more questions?Contact usDo I get a longer storage period if I upload sample documents or forms, or report errors?
Yes. If you upload a sample of a document NARADocs doesn't have yet or a new form (including a new version), or tell us about an error, such as wrong information, amounts, addresses or links, or a button that doesn't work, we'll check it and extend your storage period by 1 month. Each person can get up to 6 months this way, and your family's storage period is extended along with yours. For the same document or the same error, only the first person to send it gets the extension. We only accept samples in which personal data has been automatically hidden. Extensions are given only if you have a paid plan (Visa or Visa+). If you're using NARADocs for free, we'll send you a thank-you email instead. You're also welcome to tell us about anything that bothers you, or share ideas, at any time. If we act on it, we'll let you know by email.
Have more questions?Contact usCan I get a refund?
NARADocs is a document preparation service. After payment, you can get a full refund only until you start using paid features (filling in documents, downloading PDFs, school applications, expert review); once you've started, no refund is possible. Storage extensions can only be refunded until the payment is confirmed. Before you pay, you can check everything in advance with the free to-do list and sample documents. When paid use starts: the earliest of these after payment: you change and save something on the document-filling screen, download a finished PDF, send a school application beyond the free one, or request an expert review. Anything you tried for free before paying doesn't count.
Have more questions?Contact us
개인정보
Is my passport photo stored?
No. Your passport photo is read only on your phone: we pick up the text and the photo is deleted right away. We don't ask for national ID numbers (such as the Korean resident registration number).
Have more questions?Contact usHow long do you keep my information?
You choose: delete it as soon as you've downloaded your documents, keep it for 7 days, or keep it for 6 months (extendable). You can also delete it straight away at any time. You can change this under ‘My info → Storing & deleting my info’.
Have more questions?Contact us
출시
When can I start using it?
You can start now: NARADocs is open in beta, and everything is free for everyone until 23 November 2026. Sign up for launch alerts and you'll be the first to know when we officially launch.
Have more questions?Contact us
The translation on this page is a draft (not yet reviewed by a native speaker). If the meaning seems different, the original Korean text is what counts. See the original Korean